3 December – How to Manage the Most Common Risks

Every agency must know about risk management. Find out how to manage the most common risks you will encounter in your agency – from choosing the right landlord and tenant, completing documentation, maintaining a complaints register and everything in between.

Session Content:

• Agency, principal and employee liabilities
• Defences of agency, principal and employee under legislation
• Disciplinary action under the Land Agents Act
• Importance of agency policies and procedures
• What legislation applies?
• What is risk management?
• Risk management checklist
• Choosing the right tenant
• Choosing the right landlord
• Documentation
• Following landlord instructions
• Informing your landlord and tenant of risks
• Complaints register
• Dispute resolution strategies
• Q and A session

Presenter – Kylie Lange

Kylie has worked in all facets of real estate with experience spanning over 30 years choosing to specialise in residential property management. Having spent nearly 10 years in corporate real estate, she is excited to be able to provide support and solutions to others navigating the complexities of property management.

REISA on 08 8366 4300 or via email reisa@reisa.com.au